Effective Date: July 11, 2024

1. Introduction

Optimal Health Wellness Clinic ("we", "us", or "our") is committed to protecting the privacy and security of our patients' personal and health information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of your information through our services and website.

2. Information We Collect

- Personal Identification Information: Includes name, date of birth, email address, physical address, and contact numbers.

- Health Information: Comprises medical history, treatment records, and other health-related information.

- Payment Information: Covers details necessary for billing and payment processing.

3. Use of Information

Your information is used to:

- Provide, operate, and maintain our services.

- Improve, personalize, and expand our services.

- Understand and analyze how you use our services.

- Develop new products, services, features, and functionality.

- Communicate with you, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes.

- Process your transactions.

4. Sharing of Information

We may share your information with third parties in the following situations:

- Healthcare Providers: For coordination of care and treatment purposes.

- Legal Requirements: If required by law, regulation, or legal process.

- Payment Processing: To third-party payment processors for billing purposes.

- With Your Consent: For other purposes with your explicit consent.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information but cannot guarantee its absolute security.

6. Your Rights

You have the right to:

- Access and receive a copy of your personal and health information.

- Request corrections to any inaccurate or incomplete information.

- Request deletion of your personal information, subject to certain exceptions.

- Withdraw consent for use and disclosure of your information, where applicable.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected]